Help Centre
Frequently Asked Questions
Find answers to common questions about Zyqual.
Customisable Reports & Dashboards
Zyqual offers reports on lesson observations, SWOT analysis, professional development, student IEPs, and school-wide performance metrics. Reports can be filtered by date, department, and teacher.
Yes. Different user roles see different dashboard widgets. Administrators and education officers can configure which metrics appear on their main dashboard.
Yes. Reports can be exported to PDF and Excel formats for sharing with stakeholders, board meetings, or Ministry reporting requirements.
Dashboard data refreshes in real time as observations and other entries are completed. This ensures decision-makers always have the latest information.
Yes. Education officers have access to regional and cluster-level dashboards that aggregate data across multiple schools within their jurisdiction.
All data since your school joined Zyqual is retained and available for trend analysis. You can compare performance across academic years.
Yes. Zyqual includes several pre-built report templates aligned with Ministry of Education reporting requirements, which can be generated with a single click.
Student Voice & Support
The Individual Education Plan (IEP) module helps teachers create and manage personalised learning plans for students who need additional support or differentiated instruction.
Parent access is managed by the school administrator. Schools can choose to share IEP progress summaries with parents at their discretion.
Each IEP includes progress tracking with regular review points. Teachers can log updates, and the system generates progress reports showing trends over the academic year.
Yes. Teaching strategies attached to IEPs can be shared with other teachers working with the same student, ensuring consistency across subjects.
Absolutely. Student data is encrypted and access is restricted by role. Only authorised teachers, the school administrator, and relevant education officers can view student records.
IEPs are created individually to ensure each plan is tailored. However, you can use templates and copy strategies between plans to save time.
Student records can be transferred between Zyqual-registered schools with appropriate authorisation, ensuring continuity of support.
Professional Development Management
Zyqual offers IPDP (Individual Professional Development Plan) management, coaching logs, training records, and certification tracking tools.
The coaching module connects teachers with mentors. Sessions can be logged, goals tracked, and progress documented within the platform.
Yes. The IPDP module uses SMART goal frameworks with fields for specific targets, measurable indicators, timelines, and success criteria.
Your IPDP is visible to you, your school administrator, and your assigned mentor or coach. Education officers can view aggregate professional development data.
Yes. Lesson observation outcomes can inform professional development goals, creating a continuous improvement cycle between observation feedback and teacher growth.
Schools can manage training events and workshops within the platform. Teachers receive notifications about upcoming professional development opportunities.
Continuing professional development hours are automatically tracked based on logged training activities, coaching sessions, and completed professional development plans.
Ministry-level users can access aggregated professional development metrics across regions and clusters, supporting national policy decisions.
Reports & Analysis
Zyqual provides performance trend analysis, comparative reporting across schools, lesson observation analytics, and student achievement tracking.
Education officers can view comparative data across schools in their region. School-level users see their own data with regional benchmarks for context.
Observation scores are calculated based on the rubric criteria configured by the school or region. The system supports weighted scoring and multiple rating scales.
Yes. The analytics module provides year-on-year trend charts for all key metrics, helping schools track long-term improvement.
Zyqual offers bar charts, line graphs, pie charts, heatmaps, and radar charts. Visualisations are interactive and can be included in exported reports.
Administrators can set up scheduled report generation for weekly, monthly, or termly summaries, delivered directly to their Zyqual dashboard.
Coaching & Mentoring
School administrators can assign mentors to teachers based on subject area, experience level, or development needs. The system supports both formal and informal mentoring relationships.
Yes. Both mentors and mentees can log coaching sessions with notes, action items, and follow-up dates. These records contribute to professional development tracking.
Yes. Zyqual supports peer-to-peer coaching arrangements where teachers can observe each other and provide collaborative feedback.
Coaching relationships include goal-setting features with progress tracking. Both parties can review and update goals as the mentoring relationship progresses.
Yes. Certified Zyqual trainers can be assigned as external mentors to schools within their region, providing expert support and guidance.
Coaching session notes are visible only to the mentor and mentee by default. Administrators can see that sessions occurred but detailed notes require explicit sharing.
AI Support
Zyqual is developing AI-powered features to assist with lesson planning suggestions, observation feedback analysis, and identifying patterns in school performance data. These features are being rolled out progressively.
No. AI in Zyqual is designed to support and enhance human decision-making, not replace it. Observation remains a professional activity conducted by qualified educators.
AI can suggest feedback themes based on observation data patterns, helping observers provide more consistent and comprehensive feedback. All suggestions are reviewed by the observer before sharing.
Zyqual takes data privacy seriously. School and student data is not used to train external AI models. Any AI features use anonymised, aggregated data patterns only.
Yes. AI features are optional and can be enabled or disabled at the school level by administrators. Traditional workflows remain fully supported.
Future AI features include predictive analytics for student outcomes, automated curriculum gap detection, personalised professional development recommendations, and natural language report generation.
SWOT Analysis
The SWOT module helps schools conduct structured Strengths, Weaknesses, Opportunities, and Threats analyses as part of their strategic planning process.
School administrators and authorised education officers can create and manage SWOT analyses. Teachers can be invited to contribute inputs during the analysis process.
Yes. SWOT findings can be directly linked to school improvement action plans, ensuring that strategic analysis leads to concrete actions with assigned responsibilities and timelines.
Most schools conduct a SWOT analysis annually or at the start of each academic year. Zyqual retains previous analyses so you can track how your strategic position evolves over time.
Yes. SWOT analysis summaries can be included in school performance reports shared with education officers and Ministry stakeholders.
IPDP (Individual Professional Development Plan)
An Individual Professional Development Plan (IPDP) is a structured document that outlines a teacher's professional growth goals, activities, timelines, and success measures for the academic year.
IPDP requirements depend on your school's policies and Ministry guidelines. Zyqual provides the tools to create and manage IPDPs regardless of whether they are mandatory at your institution.
Navigate to the IPDP section in your Zyqual dashboard. You'll be guided through setting SMART goals, identifying activities, defining success indicators, and establishing timelines.
Yes. Your school administrator can review, comment on, and approve your IPDP. The system supports a review workflow with feedback and revision cycles.
You can log progress updates against each IPDP goal throughout the year. The system tracks completion percentages and milestone achievements.
Yes. Observation feedback can directly inform IPDP goals, creating a feedback loop between classroom practice and professional development planning.
Zyqual provides pre-configured SMART goal templates for common professional development areas. Your administrator can also customise templates for your school's specific needs.
Yes. Incomplete or ongoing goals can be carried forward to a new IPDP for the next academic year. Previous year data is archived and available for reference.